Donor Privacy Policy

United Way of Northern Chautauqua County


United Way of Northern Chautauqua County (United Way) values the trust its donors and other stakeholders place in the organization and adheres to the highest standards in gathering, using and safeguarding their information. We do not rent, sell or trade donor information to any third party outside of the United Way system.

The information you or your employer provides to us is used to help ensure accurate records for our campaign, to process and confirm receipt of your donation and to respond to any of your requests. We also use your information to send acknowledgement of your gift information and to provide information about our work which we think you may find of interest. If you do not wish to receive such communications, you may let us know at any time by contacting the United Way office. In addition, every e-mail message you receive from United Way will include instructions on how to unsubscribe.

United Way educates our employees and volunteers on the importance of protecting the privacy and security of confidential personal and organizational information. Organizations that provide operational or other support services to us must also agree to safeguard your information in strict compliance with our Donor Privacy Policy.

This privacy policy applies to collection of information, including information collected on United Way’s Web site. By submitting your information to us or any of our staff, you consent to the terms and conditions of the policy and to the processing of personal information for the purposes stated below.

Personal Information

“Personal Information” is information that identifies you personally, such as your name, address, telephone number and email address. We collect and store the personally identifiable information that you have provided us. Here are some examples of ways in which we may collect your information.

  • We may collect your name, address and email in order to respond when you request information via one of the email addresses identified on our Web site or otherwise contact us in person, by phone or email, with a question.
  • We may collect your name, email address and other contact information if you register for an event
  • We may collect your name, email address, telephone number and payment information when you make a contribution, either on our Web site, over the phone or by mail via check.

The above list provides a sample of personal information that may be collected by United Way of Northern Chautauqua County. From time to time, we may collect personal information from you in ways not described above.

We do not provide donor information to third parties except under the following conditions:

Designations –

if a portion of your donation is directed to another United Way or agency, we provide your name, your contact information, the amount of your donation and your workplace to the organization receiving your donation. If you do not want this to occur, please indicate on your pledge form that you wish to remain anonymous. Although we encourage agencies to set high privacy standards, we do not control their policies and we therefore cannot take responsibility for their use of donor contact information.

Public Recognition –

There are times when we publicly recognize and thank donors, volunteers and other stakeholders for their generosity. If you prefer to remain anonymous, please indicate this when completing your pledge form.

Third Party Suppliers –

A third party company may be contracted to provide data processing, pledge card scanning or mailing firms, or may conduct processing duties on our behalf. These companies will be required by United Way to enter into strict confidentiality agreements and agree not to keep information on file after the contract has been completed.

As Required By Law –

United Way will release information when we are required to comply with the law.

Adopted by Board of Directors 7/20/15

Reviewed by Finance Committee 8/5/15